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COVID-19 Update: What to Expect in Our Office

Our Commitment to Health and Safety. Read our safety protocols here.

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COVID recovery safety first

Brooks Eye Center ReOpening & Offering Appointments!

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

  • Routine appts should be done by appointment only when possible
  • All people entering the clinic must be pre-screened and wearing masks if they will be interacting directly with staff (if necessary, we can provide a mask if the patient does not have one)
  • Patients should check in by phone when they arrive
  • Unless a patient is a minor or requires physical assistance they should enter the clinic alone. In these cases no more than one additional person shall be allowed to enter, and they should be pre screened in the same manner as patients. No additional persons should enter the clinic.
  • If patients are waiting in the waiting room or optical they should maintain a distance of 6 feet apart.
  • WHEN NOT PERFORMING TASKS THAT REQUIRE EMPLOYEES TO BE NEAR A PATIENT, employees should maintain social distancing of six feet.
  • We will post signs near the entryway that patients not cleared by screening policies will be rescheduled.
  • Employees should wear facemasks and follow CDC regulations on hand washing and office disinfection between patients.
  • Request patients to use hand sanitizer when entering the office.
  • Books, magazines, and reading materials should be removed from common areas.
  • Clinic areas WILL be sanitized between EVERY patient encounter. This means optical, exam rooms, testing, and pre-testing areas.
  • After a patient has tried on a frame, do not return it to the board until it has been sanitized.
  • Whenever possible, provide curbside delivery service.
  • Employees will sanitize their workstations at the beginning and the end of every work day.
  • These measures need to be communicated to all patients